Third Grade - Unit 1 - Syllabus 2011
Exercises for the students
Telephone complaint voicemail
Achievement 3
Distinguishes between main ideas and some details
Distinguishes between main ideas and some details
Exercise 4
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Voicemail
Listen to the voicemail and answer the questions.
- What is the purpose of the voicemail?
- Ask for help
- Make a complaint
- Congratulate
- When did the problem happen?
- Yesterday
- On Wednesday
- The day before yesterday
- What was the problem with the patient?
- There's no medicine
- The wrong medicine
- An overdose
- What is the best possible solution for this problem?
- An explanation and a new prescription.
- An apology and improve the service.
- More medicine and treatment with dignity and respect.