English materials for
​Secondary school in México

Third Grade

Unit 1 - Syllabus 2011

Lesson plan

Lesson plan | Games & Lead-ins | Worksheets & Handouts |PowerPoint presentations | 
​Exercises for students | ​Project Ideas | Pop Quizzes & Exams
Introduction (10 mins.)
T asks Ss to brainstorm ideas about possible complaints in health services offered.
T writes a few discussion points about healthcare on the board:
  • How is the quality of healthcare in México?
  • How long did you usually have to wait from the time that you wanted care to the time that you received care?
  • How often did doctors, nurses or other healthcare providers treat you with respect?
  • How do we define the quality of healthcare?
Ss share their ideas or have a class discussion.
Development (15 mins.)
Ss complete a voicemail about health service complaint by listening to an audio.
T encourages Ss to identify:
  • What was the voicemail about?       
  • Is the voicemail formal or informal?    
  • How was the girl’s attitude?
  • What was the purpose of the voicemail?
Consolidation (15 mins.)
First, T asks Ss to identify the parts of the voicemail (background, body, solution and closing). Then, Ss reflect on the relationship between the complaint and the solution. Finally, Ss suggest more solutions to this complaint.
Conclusion (10 mins.)
T reads aloud to the class the achievements for this unit and encourages Ss to share their ideas about the meaning of each achievement. Ss say their expectations they have of the unit. 
​Time filler: Ss complete a vocabulary activity.
Homework: ​Health service complaint word search puzzle
Introduction (10 mins.)
​First, T write a list of words related to the topic on the board such as: nurse, complain, waiting room, wheelchair, etc. Then, T selects one of the words and speaks it silently to the class. Next, T moves his/her mouth as if speaking it, but not making any sound. Finally, a volunteer try to guess the word. The game goes on with another word.
Development (15 mins.)
Ss classify a list of attitudes into positive and negative.
Ss listen to a voice mail and tick the expressions that they hear. 
T asks Ss for the meaning of these sentences.
Consolidation (20 mins.)
Ss listen again and identify the purpose of the conversation, the speaker's attitude, etc. 
T asks Ss to complete a true/false activity.
Closure (5 mins.)
T emphasizes the use of attitudes such as mature and serious in complaints.
Introduction (10 mins.)
T asks Ss to brainstorm a list of adjective to describe a bad health service.
Development (20 mins.)
​Ss tick a list of statements if they are complaints.
T reads out the statements and get Ss to practice the pronunciation of them.
Ss matches two columns to complete complaints.
Consolidation (10 mins.)
Ss make complaints using adjectives.
Closure (10 mins.)
T gives Ss feedback on their writing task.
Time filler: T divides the class into teams. T asks one student from one team to take a word card and to draw on the board what is on the card in no more than ten seconds. T allows the artist’s team to call out what they think the drawing represents. If they guess it in their first try they will get 3 points, second try: 2 points and third try: 1 points.
Introduction (10 mins.)
T tells Ss a complaint about a doctor and asks Ss get ideas what the motive of the complaint is. 
Development (20 mins.)
Ss match a list of complaints with the motive.
Ss do a fill-in activity about complaints and their reasons or motives.
Consolidation (10 mins.)
First, Ss write a complaint on their notebook. Then, T asks Ss to exchange his/her notebook with someone else. Ss write the motive of the complaint.
Closure (10 mins.)
​T asks volunteers to come to the front of the class and read them out.
Homework: Match some text cards with complaint and reasons of the complaint.
Introduction (10 mins.)
First, T write a list of common solutions for complaints such as refund, apology, free service, explanation, etc. Then, Ss match them with images or flashcards.
Development (15 mins.)
T gives Ss a list of complaints and asks them to choose the best solution for each one.
Consolidation (15 mins.)
In pairs, Ss describe on their notebook a bad service in the hospital and choose the best option to improve that service. 
Volunteers share their work with the class.
Closure (10 mins.)
Complete a chart with complaints and solutions.
T describe the parts of the voice mail such as: greeting, introduction, complaint, solution and closing. T gives Ss common expressions of them.
T asks Ss to identify and include the main idea followed by one or two details of his/her complaint. 
T lets Ss to produce a draft of their project using what they have learned in class.
In pairs, Ss contrast their ideas and make corrections.
T asks volunteers to read out their drafts in front of the class. 
Ss suggest ideas to improve their voice mail.
Ss read aloud their complaints in front of the class.