Worksheets and Handouts for Third Grade Unit 1 (Telephonic complaint voice mail)

English materials for
Secondary school in México

Third Grade

Unit 1 - Syllabus 2011

Worksheets

Introducing new vocabulary and providing background knowledge

Pictionary of words necessary for expressing complaints about a health service.

Categorize a list of hospital vocabulary and use it in context.

Listen to and explore complaints about a health service.
Interpret general sense, main ideas, and some details of a complaint.

Identify topic and purpose of the voicemail. Distinguish attitudes, pauses, rhythm and tone of speaker. Identify the parts of a complaint.

Infer the general sense and identify some details of a complaint.

Identify information that explains or complements a complaint.

Interpret general sense, main ideas, and some details of a complaint.

Identify expressions that express complaints. Make simple complaint sentences.

Match/Write the motive or reason for a complaint.

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Match and write the reason for a complaint.

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Write expressions to suggest solutions.

Make suggestions to resolve the complaint.

Match the complaints with the solutions.

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